Privacy policy

Your privacy is important to us at The Hood. This policy explains how we collect, use, and protect your personal information when you visit our website or interact with us on social media.

1. Information We Collect

We may collect the following information:

Contact details (name, email address, phone number) when you place an order or contact us.
Order information such as shipping address and purchase history.
Social media usernames or messages if you reach out to us via Instagram, TikTok, or other platforms.
Device and usage data such as your IP address, browser type, and pages visited (collected automatically through cookies and analytics tools).

2. How We Use Your Information

We only use your information to:

Process and deliver your orders.
Respond to your questions or requests.
Improve your experience on our website.
Send you order updates or relevant announcements (we do not spam or sell your information).
Track website performance through analytics (e.g., Google Analytics).

3. How We Protect Your Information

We take your privacy seriously and use secure platforms and tools to:

Store your data safely.
Limit access to personal information.
Prevent unauthorized access or misuse.

We do not share or sell your data to third parties for marketing.

4. Cookies

Our website uses cookies to improve performance and user experience. You can disable cookies in your browser settings, though this may affect site functionality.

5. Third-Party Services

We may use third-party services (like payment gateways or analytics tools). These services have their own privacy policies and comply with relevant laws. We recommend reviewing their terms if concerned.

6. Your Rights

You have the right to:

Access your personal information.
Ask us to correct or delete your data.
Withdraw consent at any time.

To do so, just contact us via email or social media.

7. Children’s Privacy

We do not knowingly collect personal information from anyone under the age of 13. If we become aware that a child has provided us with personal information, we will delete it immediately.

8. Policy Updates

We may update this policy occasionally. All changes will be posted on this page, so please check back regularly.

9. Contact Us

If you have any questions about this policy or how we use your data, reach out to us:

📧 thehood.bh@gmail.com

📱 Instagram / TikTok: @thehood.bh